HIPAA Compliance

Patient data security is not optional. Here's exactly how we protect your patients.

Business Associate Agreement (BAA)

As a Business Associate under HIPAA, AI DentPro is required to sign a Business Associate Agreement with every covered dental practice we serve. A BAA is included with every plan at no additional cost.

The BAA outlines how we handle, protect, and safeguard your patients' Protected Health Information (PHI) and details our obligations in the event of a breach.

Request BAA

Data Security Measures

Encryption in Transit

All data transmitted between your practice and AI DentPro is encrypted using TLS 1.3. Your PMS connection uses SSH-encrypted tunnels.

Encrypted Data at Rest

Patient identifiers and financial data stored on our servers are encrypted at rest. Database access is restricted to authorized processes only.

Access Controls

Role-based access controls ensure only authorized practice staff can access patient data. Each practice's data is fully isolated from other clients.

Audit Logging

All access to patient data is logged with timestamp, user, and action. Logs are retained for 6 years in compliance with HIPAA requirements.

Breach Notification

In the unlikely event of a data breach involving PHI, AI DentPro will:

Notify affected covered entities within 60 days of discovery (as required by HIPAA Breach Notification Rule)
Provide a full written description of the breach, data involved, and remediation steps
Cooperate fully with the covered entity's breach response

What PHI We Access

AI DentPro accesses only the minimum necessary PHI to provide our services:

Patient name, date of birth, Medicaid ID — for eligibility verification and payment matching
Procedure codes and dates — for RA payment posting
Phone number — for SMS appointment reminders (only if patient has consented)

We do never access, store, or transmit clinical notes, diagnoses, or detailed medical histories.

Questions?

Contact our HIPAA compliance team at hipaa@aidentpro.com or call us at (959) 248-8810.

You can also schedule a demo and we'll walk you through our security posture in detail.